Refund Policy

Effective from the app's release on Google Play. Last updated 17 September 2026.

The free tier is the trial

Your first ten jobs are free with every feature, so you can put the App through a real fortnight of work before paying anything. Most people will know by then.

Within 48 hours: Google Play

The unlock is bought through Google Play, and Google lets you refund any in-app purchase yourself within 48 hours. Open the Play Store, go to Payments and subscriptions, Budget and history, find the purchase and choose Request a refund. Google returns the money to the payment method you used.

Within 14 days: us, no questions

After Google's 48 hours, email [email protected] within 14 days of the purchase with the order number from your Google Play receipt (it starts with GPA). We refund it through Google, which normally shows on your statement within 5 to 10 business days. You do not have to give a reason. The App goes back to the free tier; your jobs and documents stay exactly as they were.

After 14 days

Email us anyway. If the App has a fault we cannot fix within a reasonable time, we will refund you. If it simply turned out not to suit your business, we will look at each case fairly.

Your rights under Australian law

This policy adds to, and does not replace, the guarantees you have under the Australian Consumer Law and any consumer law that applies where you live.